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- Pricing information
- Distributions
- Fundraising campaigns
- User dashboard/campaign management
- We're standing by to help answer any questions you have. Call us at 1.857.445.4165 to speak with one of our team members right away!
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Pricing information
- What are the fees for using Fundraise.com? How much does it cost?
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Distributions
- How do I receive donations after my fundraiser ends? When do I get paid?
- My fundraiser ended. Why haven’t I received my donations yet?
- Where do I put in my address information to receive checks?
- What if I don’t want to receive checks? Can I receive wires, set up direct deposit, use a PayPal account, etc.?
- Do I need to reach my goal to receive my donations? What happens if I don’t reach my goal?
- What if I’m fundraising for someone else? How will the check be made out?
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Fundraising Campaigns
- How do I get people to donate to my campaign? Who donates to Fundraise.com fundraisers?
- What happens when my fundraiser hits its expiration date? Does my fundraiser page expire?
- How long can a fundraiser last? Does a page expire after a certain amount of time?
- What can I raise money for? What if I’m not a registered charitable organization? Can I fundraise for personal causes? Are donations made through Fundraise.com tax-deductible?
- Can I use Fundraise.com if I’m not based in the United States? Does Fundraise.com work internationally?
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User dashboard/campaign management
- How will I know when someone donates? Do I get notified when a donation is made?
- Can I keep my fundraising campaign private? Can anyone see my page and donate to it?
- Does Fundraise.com work on my phone? Is everything mobile-compatible?
- How much donor information do I get? Can I see the email addresses or home addresses of the people who donate to my page?
- How do I set my password?
- What can I do if I forget my password? Can I reset it or get a reminder?